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Unify your deliveries with a single technology solution offering the best satisfaction rate, which connects you to thousands of couriers ready to deliver to your customers, whether in store, in the warehouse or on your website. Whatever the volume of your orders, JUMP promises deliveries made in less than 2 hours within a radius of 20 km.
Promis Jumpé
You too,
live your time
Simple
Accessible 24 hours a day, order your deliveries in a few clicks or let your customers do it, Jump takes care of everything else.
Night deliveries, scheduled
at a specific time or within
2 hours. Your orders are instantly taken care of, all you have to do is choose.
Flexible
Pilot
Follow the status of your deliveries, signatures, modifications, additions, comments... You can manage everything from your dashboard. You are in control!
You are never alone, our operational team is there to support you 7 days a week.
Support
Sustainable
You connect to couriers who already have an existing ride, combined with one of the largest networks of soft mobility vehicle couriers. That's the beauty of this platform.
Billing
Do you offer deliveries to your customers? A single, detailed and centralized invoicing is accessible in your dashboard. Nothing escapes you.
Live tracking, SMS, call, support... We don't wait for a Jumper, we join him.
Reassuring
Fair compensation coupled with total freedom for all our couriers.
Fairness
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Designed to be
ready to use
How it works ?
Implementation of our booking platform
Launch immediate deliveries in just a few clicks by connecting to our SaaS platform, without the need for IT integration. For web orders in "ship from store" or in warehouse, our team takes care of the implementation of our reservation platform with various integrations adapted to your specific needs directly on your website. This allows requests to be processed instantly by connecting them in real time to thousands of couriers.
Checkout integration
WEB integration
Self-service terminal
Automated notification
couriers
Once the reservation has been validated, we connect merchants and e-merchants in real time to the largest fleet of geolocated couriers - bicycles, cargo bikes, motorized vehicles, for delivery in less than 2 hours or scheduled
on foot -> 20m3 truck with tailgate
2 hours
Your choice on a 60min slot
Transparency for
you and your customers
Once the order has been validated by one of our couriers, an SMS is automatically sent to the customer including a tracking link which allows him to visualize in real time the position of his Jumper on a map and the number of stops remaining before his arrival. Our flow management and dynamic ETA calculation solution informs the customer of the exact arrival time of the courier. We also provide a collaborator space where you can follow your deliveries, their status, receipt signatures, etc.
SMS confirmation
Live Tracking link
Personalized collaborator space
Advanced features
What you will love
1
JumpHelp
2
Ready to use
Is your delivery person sick ? Has your vehicle broken down? With JumpHelp, order a courier on demand, for a run, a tour or even for a week, it's up to you.
Do your products require more than just delivery ? A connection or a ready-to-use assembly is necessary for your branding? No stress, our network has more than 300 qualified Pro Jumpers !
For the assembly of furniture or the connection of your household appliances, you just have to tick the corresponding box before validating your delivery !
3
Feedback
Returns are a crucial element for many customers. It is therefore important for merchants to allow their customers to try before they buy or easily return faulty products without the customer having to worry about it. At Jump, we also deliver and manage returns to simplify your customers' shopping experience. Just check the corresponding option when validating the order !
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Make a delivery on an already existing route, even on foot, in less than 2 hours with or without specific skills,
it's both eco-friendly and money-making
Find
the inconvenient...
Our platform looks like a dating site, but for deliveries!
We have created an ecosystem that allows merchants and delivery people to match quickly and easily for the happiness ofare customers.
As a logistics manager, I am extremely satisfied with the delivery service offered by Jump. Their intuitive and easy-to-use platform has dramatically improved our order management and delivery tracking process. In addition, their network of professional and reliable couriers guarantees prompt delivery of our products, which has contributed to a 16% increase in our turnover in 2022"
Sebastien Derroy
E-commerce manager
95% of Jumpers received 5 stars. Don't forget that your customers can become your delivery people during their spare time. That's it the magic of Jump.
don't forget
Jump is also...
Visibility and transparency
Livetracking, real-time monitoring with an interactive dashboard forbenefit from transparencymaximum thanks to our tools at your disposal. We are always at the forefront of innovation and constantly seek to push the boundaries of technology through our limitless thinking and creativity.
Top rated company
Our NPS is 81 and our average customer rating is 4.8/5. All our Jumpers receive a 4-hour training in our JumpAcademy on the values of the company and the expectations of our customers.If our customers like us, chances are they'll like you even more..
Customer-oriented approach
Putting yourself in the other person's shoes is a priority. From service to communication through design, the user is at the center of our concerns.Our support is available 7 days a week, from 7 a.m. to 9 p.m., to meet the needs of our employees as well as those of your customers.
An affordable cost
less loadfor our individuals.
Complement for our pros, and then When we deliver on the way, we are less demanding!
Professional delivery on demand
Sick delivery person or broken down vehicle?
Our platform offers you on-demand Pro Jumpers to make your recurring deliveries in the event of a problem, one day or permanently, it's up to you!
​
A dedicated team for
put all the chances
on your side
Jump is more than just a reliable, in-house operated technology platform. It is also a dedicated team that supports you in the total revolution of your processes and the customer experience related to delivery. Entrust us with your new customer journey project and your digital transition!
Solution
Business
Sectors
of activity
In regards to
Jump
Ship From Store
eCommerce
Recurring deliveries
Night delivery
Delivery of bulky parcels
Small package delivery
Return
Jump Help
Malls
Large volume specialized brands
Ready to wear
Care & Beauty
Traders/retailers
E-Merchants
Shops
high tech
Arts and crafts
Flowers & Plants
Wholesalers
Pharmaceutical industry
Our job offers
Blog
Become a courier
Contact us
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