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There are two types of deliveries: collaborative delivery and professional delivery. At Jump, we offer both.
You don't have to be a delivery expert to deliver a pair of shoes on your personal journey, but delivering a 10-foot package can be a challenge only a professional can handle.
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Common sense when it comes to deliveries is to take advantage of an existing route. At Jump, 48% of orders do not require the use of a particular vehicle or a specific skill. Why not use these moving resources to take advantage of these existing routes?
It is on this idea that Jump has developed a delivery solution for merchants and e-merchants, by offering the largest network of couriers in the service of sustainable local logistics.
Recognized for our commitment to sustainable and efficient urban delivery, Jump works closely with merchants and e-tailers of all sizes to provide fast and reliable delivery solutions to their customers. With a determined team and a commitment to sustainability, Jump continues to grow to deliver innovative delivery solutions.
It is refreshing to see a company like Jump, which attaches as much importance to the quality of service provided to its customers as to the efficiency of its processes. Technology designed for maximum efficiency, combined with a hyper-responsive and optimized courier fleet, shows a commitment to constant customer satisfaction. In addition, the impeccable processes guarantee web deliveries in less than 2 hours, which is a considerable advantage for our business. This human and customer-oriented approach is a major asset of Jump "
Annie Szojka
Sales Director Somfy - Seth&Go
Our activity
We connect businesses, customers and couriers to speed up the transport of goods in the city. Our platform enables companies in all industries to deliver to their customers at lightning speed
Our mission
Our goal is to revolutionize the transport of goods in urban areas. In the face of growing social and environmental challenges, it is vital to rethink our approach to delivery. It is for this purpose that Jump was born. We aim to offer a more sustainable, efficient and environmentally friendly solution for city deliveries. We are determined to make a significant difference in the world of logistics by using innovative technologies and working with motivated partners to improve the transport of goods in urban environments.
The key steps
of our development
2015
Launch of the solution
Enabling users to receive their same-day delivery has matured in our minds. We then put it on paper, then thanks to the Lean Startup methodology and the beta version developed, our project gradually became concrete. Now is the time to take it to market...
2016
Official launch in Brussels
The improved version was launched and redesigned for a dense and dynamic area like Brussels. The solution pleases and we welcome our first partners.
2017
Next step :
diversification
30% of our orders require neither a particular vehicle nor specific skills. For these orders, delivery using existing routes is therefore possible. It's time to put our values into action by opening our platform to individuals. Together, let's advance greener deliveries!
2018
On the way to acceleration
Our network of couriers has grown at a rate beyond our expectations. It's time to speed up our deadlines and areas without compromising quality: massive area opening and delivery within half a day
2020
Next step :
Ecommerce
Working primarily out of store, the COVID-19 pandemic has caused us to rethink our strategies, resulting in new innovations and business models to meet changing consumer needs, including E-Commerce! Last-click delivery has become vital to our business. This year we have also seen a significant increase in our orders, making two-hour delivery possible.
2021
Jump overtakes
borders
2022
Ahead...
Official launch of our platform in Rabat, Casablanca and Marrakech: reproduction of our Business model, recruitment of our talents and implementation of our solution.
Service available in Belgium, Luxembourg and Morocco with an exceptional satisfaction rate.
We continue to grow...
Our fundamentals
1
innovation
Always at the forefront of innovation, we constantly seek to push the limits of technology to satisfy our customers.
2
Simplicity
A few clicks are enough to satisfy a need. Simplicity is an integral part of our offer, our methodology and our delivery model
3
Flexibility
Faced with a constantly changing environment and the variety of expectations of each person, we demonstrate extreme flexibility
4
The human
From service to communication through design, Human beings and our planet are at the center of our concerns.
Although perfection is unattainable, I strive to best approach this ideal by offering fast, sustainable and customer satisfaction-oriented delivery. We are convinced that speed and quality of service are not incompatible with improving our environmental footprint and allow us to give customers the choice they deserve! "
Samir Omar
CEO & Founder
Why "JUMP"?
Jump like "skip"on the chance to deliver, see a smile, earn some money or contribute to a sustainable delivery model for an ever cleaner planet.
find
Jump
Belgium
Luxemburg
Brussels, Liège, Antwerp,
Charleroi, Mons, Ghent,
Leuven, Namur and Arlon*
Luxembourg-City, Esch-sur-Alzette, Dudelange, Differdange and Pétange*
Morocco
Rabat, Casablanca,
Marrakech and Tangier*
* We serve every city within a 20 km radius
Solution
Business
Ship From Store
eCommerce
Recurring deliveries
Night delivery
Delivery of bulky parcels
Small package delivery
Return
Jump Help
Sectors
of activity
Malls
Large volume specialized brands
Ready to wear
Care & Beauty
Traders/retailers
E-Merchants
Shops
high tech
Arts and crafts
Flowers & Plants
Wholesalers
Pharmaceutical industry
In regards to
Jump
Our job offers
Blog
Become a courier
Contact us
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